I like the ease of use of the CargoTMS system. The system is very user friendly and makes it easy to navigate. The system doesn't have a lot of customization options. The system is easy to use but if you have a lot of customization needs then it can be a bit more difficult to get the system to do what you want. We needed a system that would allow us to track our inventory and the shipping of our shipments. We needed a system that would allow us to track our shipments, have a good customer service system and have an easy to use system. CargoTMS has been a huge help in all those areas.