Ordered but is missing the long scratching post that connects to the top one and the cover for the top. I wrote to the company a week ago, no reply yet. The tower works well and the top is still pretty stable for my largest cat which is 14lbs. When my two cats, 12lbs and 14, are up, she definitely falls a bit. The only reason I'm not returning is because I added a pillow at the top and my husband installed his own bar for stability.
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