We bought one of these for my mom for Christmas. My wife kept talking about how she liked it, I bought her one. One day I was cleaning the wax off a candle holder and the tip that the spinner sits on fell off and was lost so I had to get another one. I found the company's website and emailed them for a replacement but never got a response. If it were more expensive I would be more annoyed. However, it looks like poor design, but be careful not to turn it upside down.
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