I am extremely disappointed with the packaging and finish of this chair. The chair arrived in a box full of holes. This may be due to the handling of the box by the postman. However, the parts of the chair in the box were supposed to have survived delivery, but didn't as they were wrapped in plastic. The armrests of the chair are made of brittle plastic that should actually be wrapped in foam. When I opened the plastic wrap, shards fell from both armrests. There are holes in the plastic part of the armrests. Unfortunately, the box arrived in such poor quality that I cannot return the chair. The build quality has gotten even worse. The screw holes on the "cloth" bottom of the chair are partially blocked by pre-cut hard plastic on the bottom of the chair. The pre-punched plastic does not match the screw holes. It's almost impossible to attach a metal mechanism to the underside of a chair; without the extra work of removing the hard plastic pieces blocking the screw holes. This chair costs too much to sit through such drama. I will never buy another Flash Furniture product again.
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