I love that it's easy enough so anyone with basic computer skills could use this software without having any problems or questions! It also has some really great features like being able to add your own custom fields which makes things easier when you're trying get info from multiple people at once (i'm an events manager). There are definitely better options out there but if all works as intended then we don't have much complaints about using MeetPool in our office. We've been very happy thus far - no issues whatsover!!