Header banner
Revain logoHome Page
Melissa Paige photo
1 Level
544 Review
0 Karma

Review on MICBRIDAL Ultra Soft Pillowcases Botanical Reversible by Melissa Paige

Revainrating 4 out of 5

Updated: 10/2021 - Excellent Customer Service

Updated: Customer Service apologized for the problem and offered me a new set of the exact product. They responded quickly and were very helpful. I am happy to change my rating from 2 to 4 stars. I would give 5 stars if I didn't have to go through this process. I am very happy with the way they have followed me to enhance this experience. Original: Well, I've been using this duvet cover and I've been enthusiastic about it since April. So far I've liked it, although it has a small hole just below the zipper - love the print, feel, etc. (I needed it as soon as I bought it and didn't want to spend a few more days to get another one without the hole.) And today, after about half a year of use, I found this stain from the pen. There is something written in Chinese and some numbers. It's upstairs and I have no idea why I haven't seen it until now. I just can't believe this was sold with those pen patches (I've washed this cover multiple times so it must be gone...imagine how daring it would have been before I washed it) and now I'm asking me if the company had any quality control at all. 😕

Pros
  • Practical and Perfect Gift
Cons
  • Poor Set