Header banner
Revain logoHome Page
Avut Prapratchob ᠌ photo
1 Level
105 Review
61 Karma

Review on 🎧 Urbanears Luma True Wireless Earbuds: Experience Unmatched Audio Quality in Dusty White, Complete with Charging Case by Avut Prapratchob ᠌

Revainrating 1 out of 5

I want my money back! Disgusting product and poor quality.

Almost immediately, one ear began to turn off when wearing headphones under a hat. depending on the position of the earpiece. Then both meshes fell off - they are very poorly glued and fall off by themselves! And after a couple of months of operation, a hard desynchronization of the ears began - each connects separately, no reboots of phones or headphones helped. It is possible to connect them only after performing a hard reset. But the next day, all over again - out of sync! When I got tired of doing a hard reset every day several times, I passed it under warranty. A week later, the Amazon warranty specialists called and said that my warranty was denied, since one of the ear meshes was missing, this, in their opinion, is a physical interference with the design! I do not recommend anyone to take these headphones, they are raw and simply do not work well, there are a lot of glitches. There is no way to customize, as, for example, advanced Chinese brands for the same price. Of the advantages, only the design and sound quality. But these are trifles when it is impossible to use the device! ate April 14, 2022 04/14/2022 - Amazon agreed to a refund. To do this, I wrote a statement to them and attached the correspondence with the support of the manufacturer URBANEARS. The manufacturer issued a verdict that the lack of a mesh cannot be the cause of software problems with the synchronization of the headphones.

Pros
  • Well, in principle, a good sound, they sit comfortably in the ears, a convenient case, materials that are pleasant to the touch. That's all!
Cons
  • Hardware raw device, constant glitches, inability to adjust settings, no warranty support!

Comments (2)

Please, sign in to write a comment
October 28, 2022
Its pros: Refunded without question Got cons: Broke after 4 months, earpiece stopped working
October 27, 2022
Has some pros The color is rare for headphones, which is very cool. The sound is better than JBL. I haven't tried the microphone. Its cons: There is an elastic band on the case and there is no way to remove it.

Similar reviews