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787 Review
53 Karma

Review on Toreta by Paul Tilden

Revainrating 4 out of 5

Great Features for Reservation Management

The system is easy to use, has lots of features that can be customized as needed by our staff members at each location (such as seating charts). It's not user-friendly if you're new or have limited tech skills/experience - it requires some knowledge in order run smoothly with no issues! We are still learning how best utilize its capabilities but so far we haven't found any major problems yet. I believe this software will help us improve efficiency when managing reservations across all locations without having someone physically check in customers every time they make an online booking request through their mobile device. I like that it has all of our reservations in one place so we don't have to look through multiple systems or spreadsheets. It is easy to use, but sometimes you need help with an advanced feature which can be confusing at first. If there's anything they could improve it would be more intuitive navigation from page to page. We are solving problems related to managing reservations and customer data.

img 1 attached to Toreta review by Paul Tilden

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Pros
  • I like that it works well with our reservation system and the back office
Cons
  • The customer data is very cumbersome to search, and it takes a long time to find what you are looking for