You can create your own campaigns, you're able to connect with multiple sources of leads at once which is great when trying to reach out to different niches, it's also very easy for clients who are just starting up or haven't sold before to use. I wish there were more ways that we could communicate between our team members so they know what each other has been working on without having to keep going back-and-forth in Slack. It was difficult creating custom reports, but eventually found a way around this by using filters/sorting options within the system itself. We had originally used an old CRM tool called Salesforce where managing contacts became extremely complicated since most fields weren't searchable (e.g., first names) making tracking down client info nearly impossible unless someone knew exactly how their contact information looked like. The main benefit from switching over to Leadtree was seeing all of my activity right next to one another instead of spread across 3.