Header banner
Revain logoHome Page
Emmanuel Nguyen photo
Madagascar, Antananarivo
1 Level
674 Review
35 Karma

Review on Cosywell by Emmanuel Nguyen

Revainrating 2 out of 5

I was quite disappointed by Cosywell's customer service.

Recently, I had an unpleasant interaction with Cosywell's support staff. When I contacted customer service about a problem with my order, I got unhelpful and rude responses. Despite my best efforts, I did not feel my concerns were being heard, and the situation has left me feeling dissatisfied and let down. Unfortunately, Cosywell fell short of my expectations for an internet retailer in terms of both communication and assistance. I'm afraid to shop there again despite the quality of their luxury cosmetics and personal care items being adequate. A nasty taste has been left in my mouth by their lack of support for environmentally friendly solutions, which is a shame. In a nutshell, if you're thinking of making a purchase from Cosywell, you should know that their support services might not be the best. I was dissatisfied with their lack of assistance and am now reluctant to make any other purchases from them.

Pros
  • several different products.
Cons
  • Something else