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Kim Mills photo
France, Paris
1 Level
500 Review
0 Karma

Review on Smartphone Strap Pack Attachment Travelers by Kim Mills

Revainrating 3 out of 5

Excellent customer service

The tab on the front came loose after a few uses. **Update** 09/17/18 I initially gave two stars because the tongue was coming off, but other than that the case looked fine. Clakit got in touch and offered not only to send a replacement free of charge, but also to refund the purchase price. As you can see from the attached photo, there have been some changes in the design, or the old one (on the left) just passed quality control. The stitching on the new (right) case appears to be thicker and more durable, and it also looks better with no visible stitching. Excellent customer service made up for the initial poor experience.

Pros
  • Nylon clip ensures a secure, non-slip, comfortable fit. Tested to 120 mph and 25 pounds.
Cons
  • makes you angry