I like how easy it makes creating orders, paying bills, reporting errors or problems. They've also released an easy to use mobile application that allows you to scan QR codes from your phone as well! - If they would release more payment options outside of credit card (and not just CC processing) this could make their product even better than what we have now.- You cannot create gift cards in any way other then using another vendor's system- Reporting costs are too high if there isn't enough volume- Customer support can be very slow at times when submitting issues/complaints.