The support team is very responsive at all times of day. They are always willing to help out with any questions or issues we have as clients! I do not think there's anything that i dislike about them yet - they've been incredible so far. Try it if you like working in an environment where people genuinely care for their customer service/work relationships. It can be hard sometimes when you get busy work from other teams but this hasn't happened here. My business has grown by leaps & bounds since Copytect began managing our accounts.