The support team is amazing! They helped us to understand our problems, did some deep research for me (which I was not aware of) which solved my problem as well provided valuable insights into future direction too. Nothing much so far but great experience with them!! If you're looking out there for data scientists who can solve your business's unique challenges then this might be what will help YOU get started down that road towards solving one or more real world issues by leveraging bigdata analytics techniques/tools etc., they are brilliant minds when it comes to understanding complex systems - from an application perspective! Highly recommended if anyone needs their expertise!! 1). Business goal2.) Understanding existing processes3.). Understand customer behavior4.) Build predictive models5.), Use machine learning algorithms6), Get recommendations7); Deep dive analysis8).