The software is easy to use and understand. We have been able to track our customers' behavior and target them with personalized messages. The software is very customizable and we are able to target our customers with multiple messages. Epic Playground is a great tool to help us target our customers. We are able to track our customers and send them personalized messages. We are also able to target multiple messages to our customers. We are able to track our customers' behavior and target them with personalized messages.