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1 Level
1300 Review
51 Karma

Review on eSentire Managed Detection and Response (MDR) by Michael Caste

Revainrating 5 out of 5

Excellent customer support from staff of professionals

I work at a small firm that used this service for our DDoS mitigation needs and it was very helpful.

img 1 attached to eSentire Managed Detection and Response (MDR) review by Michael Caste

The team is knowledgeable and easy to communicate with, however it can sometimes be hard to find someone within the organization that you are able to speak with directly. We were looking for an efficient way to deal with large scale DDoS attacks and found ESENTIRE to have what we needed. They had experience with large scale DDoS attacks and helped us mitigate issues that would otherwise have caused problems for our clients.

Pros
  • The customer support has always been friendly when communicating.
  • Responsive staff members available 24/7
  • Ability store data in ElasticSearch database which allows customers ease accessing stored information remotely as well allowing them access from anywhere without having local infrastructure or hardware setup locally