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eSentire Managed Detection and Response (MDR) Review

2

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Very good

Revainrating 4.5 out of 5  
Rating 
4.5
Security, System Security

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Description of eSentire Managed Detection and Response (MDR)

eSentire, the global leader in Managed Detection and Response (MDR), keeps organizations safe from constantly evolving cyberattacks that technology alone cannot prevent. Its 24x7 Security Operations Center (SOC), staffed by elite security analysts, hunts, investigates and responds in real-time to known and unknown threats before they become business disrupting events. Protecting more than $5.7 trillion AUM in the financial sector alone, eSentire absorbs the complexity of cybersecurity, delivering enterprise-grade protection and the ability to comply with growing regulatory requirements. For more information, visit www.esentire.com and follow @eSentire.

Reviews

Global ratings 2
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Type of review

Revainrating 5 out of 5

Excellent customer support from staff of professionals

I work at a small firm that used this service for our DDoS mitigation needs and it was very helpful. The team is knowledgeable and easy to communicate with, however it can sometimes be hard to find someone within the organization that you are able to speak with directly. We were looking for an efficient way to deal with large scale DDoS attacks and found ESENTIRE to have what we needed. They had experience with large scale DDoS attacks and helped us mitigate issues that would otherwise have…

Pros
  • The customer support has always been friendly when communicating.
  • Responsive staff members available 24/7
  • Ability store data in ElasticSearch database which allows customers ease accessing stored information remotely as well allowing them access from anywhere without having local infrastructure or hardware setup locally

Revainrating 4 out of 5

Cloud-Based Endpoint Security Solution

The product is very flexible allowing us access through our firewall so we can control who has full admin rights as well have some restrictions for certain users/groups within an organization using it internally or externally facing services such as Office365 etc.. It was fairly easy setup but I think there could be better documentation available online about how best use this software would benefit your environment / needs? There are many options regarding detection rules however if you need…

Pros
  • This product allows me to control the access permissions and reporting of any malware infections to my organization's security team
Cons
  • Not sure if this is the software's fault or the vendor's who provides the software could be both