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United Kingdom, Belfast
1 Level
739 Review
41 Karma

Review on TeamObsidian by Kevin Nelson

Revainrating 2 out of 5

Active lifestyle enthusiasts' disappointing experience with TeamObsidian

I was eager to test out TeamObsidian's goods and customer support because I enjoy leading an active lifestyle. My experience, however, was underwhelming. Although their website claims to carry a large range of products, I discovered that they had a little selection that was frequently out of stock. When I finally succeeded in making a purchase, the shipping procedure was cumbersome, and the item arrived harmed. Their customer support was also poor and lacked the knowledge to respond to my inquiries about their items. I anticipated more from a business that makes a point of putting its customers first. Despite TeamObsidian's goal of encouraging an active and healthy lifestyle, I am unable to endorse them to other athletes. There are many alternative online retailers that sell superior goods and services for a similar cost.

Pros
  • Outstanding client service
Cons
  • Transport times are too long