This item doesn't even deserve one star. It's terrible. We had to replace it twice and it broke after about two months of use. My daughter took good care of him and was very upset when he stopped working. The Delete button did not delete. We have discontinued this product and will not be buying it again. I definitely DO NOT recommend this product. That's a waste of money. Update 14 April 2017 Just want to let the community know that (per Kent's comment below) we have contacted them and provided the details requested (series/purchase details/photos etc) and have just received a replacement. So we've added a star for the replacement service and will add another star every 3 months it continues to work. Update 11 Jul 17 - still works ;) Added asterisk. although honestly she doesn't use it as much as she used to! added a star anyway :)
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