I like that they are able to customize their programs for each client so that we can ensure our clients get what they need. They also have excellent customer service! There's not much bad about this product at all really but you should try it out if your looking into different ways to promote products/services online!! You will never be disappointed once you go through with them as far as promotions goes! We use them primarily to help market my business here in New Jersey however i've noticed how well they do nationwide too. The ease of use and the ability to create and customize campaigns very quickly. The support team is also very helpful and they are always willing to provide support to you. I have not found anything I dislike about Butleric. I am using it to create campaigns and send emails to my customer base. It is very easy to use and the support team has been extremely helpful with my questions.