The tool provided us everything we needed - it was easy to use, they were always available when I had questions or concerns about functionality, pricing structure etc. Support team very helpful (and fast). They did not have any features we required at this time but are willing to look into additional options as our needs evolve/change during implementation process. If you need an ERP system then go through them first! You wont regret your decision once you experience how well designed system performs end user tasks seamlessly without hassle. We used spice tg group's integrated eCommerce solution called "spiceXpress" which handles all aspects of order entry management including product catalog/inventory along with back office functions such as accounting reconciliation.