Product works as advertised. No resistance when opening, but keeps the door open and requires little force to close. I like being able to adjust the tension and over time I have to see if adjustments are needed. Instructions are nonsense. No actual written instructions, just 3 tiny metric drawings so I deducted a star. I just covered it up and installed it where it looked right and I think I got it right. Also, you are ashamed, Revane, that you sent me a previously opened customer return with the package resealed with tape. The item works fine so I don't think it's harmful, no foul, but I'd like to think I'm paying for a new item.
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