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Review on Sorbus Nightstand Drawers Furniture 4 Drawer by Brando Carpenter

Revainrating 1 out of 5

Missing parts, terrible customer service from Sorbus!

3 pieces missing, 2 frame bolts and 1 short bolt. I called sorbus, I never reached the person, he called several times and then switched to busy signals. I got their email and emailed support, they told me to contact Revain for replacement parts, I tried to get Revain to say I can issue a refund, they will not replace missing parts , the sorbus manufacturer would do as well as if they didn't and then blamed them for being out of stock, well their in stock listed products are mostly out of stock and can either be returned for a refund or looking for those items in stock at home, lowes or wherever - something else because i really needed that particular item because of its size and where i put it and used it and the color matched my bathroom i'm just seriously disappointed in the way i was treated and that it came with the missing parts and they were delivered the same day i got the f Missing parts requested more than 3 pieces without real approval.

Pros
  • Special offer
Cons
  • Hard to tell