Well designed and made from nice leather. I have to agree with Bookish on both counts. The top flap is secured with two latches, one under each buckle. The problem with latches is that the receiving clips are too big for the latches. Both fasteners fall out of the clips with the slightest movement and leave the backpack open for those behind you. I am based in Afghanistan so calling for customer support is not a viable option for me. I sent an email to David King that went unanswered, so I assume customer service is on their to-do list. My job will be to take the bag to a leather workshop and remove the locks. I will sew the buckle straps onto the bag and use the buckle straps for utility purposes to secure the backpack. That issue aside, I'm happy with this package.
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