I love how easy it is! They have made setting up an entire store so much easier than other companies out there that are more complicated in my opinion (but maybe thats just me). The customer service from them has been great as well - they always respond quickly when you need help or if something isn't working properly after installation/training. There's not really anything i dislike about connetct pos at all but their pricing can be higher then others depending where exactly u r looking around prices etc. Easy implementation into our new restaurant since we were using Sage Paywave which was very difficult getting set-up & running correctly without errors constantly occurring due to outdated software versions used by us previously.