I took in aliexpress for a promotion + points something around 1500-1800. I think that this is enough for her. Those amounts that are asked for it now is clearly not worth it. Out of the box there were floating characters on the S and D keys. The question arose, what can be done about it? The keyboard as a whole is normal, I did not want to change it entirely. It would have been nice to have these two replacement keys from the raiser. At first I wrote in the feedback form on the site - there was no answer. Then he wrote in the chat on the razer website (ask a question) - there is no answer. Only advertising in the mail fell down. In the end, he wrote in the FB group - also a complete ignore. They didnโt even write that this is not a warranty case, or we donโt have such keycaps, or go change where you bought it, or bring it to us or at least something - just NOTHING! After reading laudatory reviews about support, service and a friendly attitude towards consumers, I thought that they would solve any problem very quickly, but in fact no one cares about you and your problems, I bought it and that's it, "torment" yourself as you like, there is no support, only marketing. By purchasing Razer products, you are playing the lottery. If you are not lucky, you will be tortured to look for the truth. I recommend not to contact. Razer. For Fools. By marketers.