Review on YETI Airtight Waterproof Submersible Backpack: Ultimate Gear for Adventure Seekers by Matt Simpson

I read a lot of reviews and my bag arrived with exactly the same hole on top as the others. Very small at the top in the middle. I wonder if this is really a hole or something else the Yeti wants to contact, but I highly doubt that the customer service matches the price of the bag. The rest of the bag is great. Exactly what I was looking for, just a shame they often get damaged