I wasn't sure about this coffee maker at first because I'm used to the larger, clunkier machines from Keurig that you can't use the coffee maker with yourself when you bought it . your hard-earned money. Specifically POD from whatever source you choose. Yes, I've learned to despise companies that manipulate their customers in this way. Well, GOOD NEWS! This coffee pot is not like that. It's actually very versatile and you can use the POD from any source and even coffee grounds, tea bags or just hot water. There are a few things to get used to when owning this car. You add water before each use as it doesn't have a storage tank. Which I like because my Keurig tank has developed slime even though I've cleaned it regularly. I sent the company an offer to put a UV lamp in the tank instead of regular light and they ignored all suggestions from users. Therefore, the easiest way is to fill the mug you intend to use with water and pour it into the tank. ensures your cup is never overfilled. They also have a helpful guide inside the tank to show you the 10 and 14 ounce markings.2. If using a POD, make sure to lower the water level from the front after inserting the tray that pierces the pod to allow hot water to flow through the POD. I've seen reviews of people everywhere complaining about water shots and this is a likely reason as I found this the hard way too.3. As mentioned, there is no storage tank so you are limited to 14 oz. I used my old machine to make hot water for soups and other meals that were over 14 ounces, but that's just a minor inconvenience as I still have a microwave and Keurig requires you to only use 12 ounces once hand over. . If you have a large mug, it should fit snugly. If you have a shorter, traditional-style, open-topped coffee mug, consider using the included tray, which slides easily in to bring the mug closer to the tray to avoid spills5. . If you need replacement parts, there are many resources available to you. I asked a question myself here recently and got a useless answer so I went to dot com Ereplacementparts and found what I needed. You can search Google for other sources or go to the manufacturer's website. I've included a picture of my setup here showing all the parts included. I also have a red and black model.
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