The platform has been very helpful for our organization with its ability create multiple forms in one place so we can manage all submissions at once rather than having them separately which makes it easier from an administrative standpoint! There isn't much that i dislike about this product but maybe if you're looking into something more expensive then they should have included some extra bells or whistles like additional modules/features etc.. We are solving problems within my department where there was no way previously (or now) to easily track submission information such us; date submitted - who submited form- what section received data.-etc.