Review on Renewed Apple iPhone 7 Plus - 32GB - Black - Unlocked - US Version by Chris Hanson

The phone is physically fine. It has a software bug. The screen freezes and may not work for an hour or two and starts to work. All I want is another phone because I understand anything can happen. You will not exchange it. After 2 phone calls they said they would send me information for a refund. 3 days later I have not received it. Do not order from this company. They're $70 more direct from Apple and you have no problem. Now I'm stuck with 500 pieces of junk.