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Germany, Berlin
1 Level
680 Review
29 Karma

Review on πŸ”¬ Born Toys Explorer Scientist Halloween Set: Unleash Your Inner Adventurer! by Richard Gallagher

Revainrating 5 out of 5

Excellent customer service

This item was purchased as a Christmas present for our 5 year old niece. Unfortunately, the gardener's costume was not included in the set. I have contacted the seller to see what we can do. Mayer from BornToys immediately refunded half of the purchase price and offered to send us a new garden set free of charge. We already bought a replacement but Mayer still reimbursed us for half the cost of the new kit. Our niece loves her costume and it seems to be really well made. Although the set was incomplete, the support more than fixed the error.

Pros
  • Satisfied so far
Cons
  • Low repairability