The laptop was shipped in a very used box. So embarrassing to give! In addition, mouse pads, both left and right, do not stay flat. The edges like to come loose and can be removed with little effort. I had to glue them around the edges but they still stick out in some places. Otherwise it's very large which is good, I like that the fabric underneath is washable and the knee pad can be used by both right and left handed people. I also like slots for pens, cell phones, and other items that stay in place. I would definitely do some research before buying another one from the same seller.
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