The support team is very helpful, they are always willing to help you out when there's an issue or question that pops up during your research process. They also have some great resources for any questions I had about blockchains in general! It was easy enought that my colleague could use it as well but not too simple so our other developers couldn't get their heads around how things should work. As of now we don't really see anything bad from using this platform since everything went smoothly while researching companies within our industry. We were looking at different ways to improve efficiency between suppliers & clients which led us here.