The best thing about this product is that it can be used for both Windows as well Mac OS X Operating Systems which makes everything easier when you are working remotely or traveling from one place to another without having all your software installed locally at once! It has many different options available so if there's something missing then just go ahead an ask them they will surely help out by adding more features into their products!! I personally have no complaints but i would like some extra customization because sometimes its hard finding what exactly we want to do while using these services online through remote desktop access. We use site age infrastructure servers mainly due to ease of accessibility since most people don't know how to set up things properly otherwise. This allows us to work together even though being apart physically. Also saves time not downloading files multiple times over again instead going straight away onto editing documents etc., saving precious bandwidths too.