When I ordered this item, I didn't realize that it was a "cassette recorder" that didn't meet my requirements. I immediately returned the item to the seller, but in the process I encountered several nasty emails from her with nasty accusations. Luckily I paid for it with an American Express card and they understood and refunded me. Other than that I have no doubts I would still try to get my money back. This was my first "bad" experience with Revain. Because of this unpleasant experience, I am wary of ordering in the future.
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