I made the mistake of purchasing a different brand of ink claiming to be for the Xerox 8560 printer. The printer did not detect the presence of ink and reported that there was no ink yet (non-Xerox brand inks are not the same shape as Xerox brand inks). After carefully removing other brands of ink from the printer and adding Xerox brands, I got back to work. I know Xerox inks are more expensive but they really work. The company I bought another brand of ink from also didn't accept returns so learn from my mistake and just buy the Xerox brand. That way you won't be charged twice.
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