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France, Paris
1 Level
689 Review
57 Karma

Review on Leaper by Doug Nelson

Revainrating 3 out of 5

A Disappointing Online Shopping Experience Offered by Leaper

I am someone who enjoys looking for reasonably priced yet stylish items online, so I was pleased to give Leaper a try because of this. But I have to admit that after shopping at their online store, I was really dissatisfied with the products and services they offered. My primary complaint about Leaper was that they did not offer enough of a product range. Although they provide a wide range of products, in comparison to other online shops, I noticed that their selection was far less extensive. And the things that they did provide were frequently lacking in both the fashion and the quality that I was searching for. The pricing structure of Leaper was another issue I had with the company. I observed that their pricing were frequently higher than what I would anticipate paying for comparable items at other merchants, despite the fact that they make the claim that they have affordable prices. Because there was such a small selection, I didn't feel like I was getting the kind of value that I was hoping for. To make matters even worse, I had a poor encounter with their customer support. I wish I could take back what I said about them. I experienced a problem with one of my orders, and when I contacted their support team, I was met with a response that was both delayed and ineffective in solving my problem. My problem wasn't remedied for an unreasonable amount of time, and as a result, I feel frustrated and unsatisfied with the way the situation was handled overall. In general, I am unable to endorse Leaper as a reputable internet merchant. Shopping with them is a frustrating experience overall due to their limited choices, exorbitant costs, and unsatisfactory customer service. Although they may be suitable for the shopping needs of some consumers, in my view, there are other solutions available that are superior both in terms of cost and in terms of design.

Pros
  • Normal price
Cons
  • It can be challenging to handle returns.