I love this product and really don't know why I didn't buy it sooner. After a weekend in the garden or barefoot in the garden, this product really cleans your feet/toes. I'm not sure why they ask about "softness". Since this product has hard bristles (not too hard to hurt), that's why you need it. Softness does not clean dirty feet. I also love the little pumice stone patch on the back for the heels. Does its job perfectly. One caveat: If you have a shower floor with any type of "grit," the suction cups that hold it in place will have trouble sticking.
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