I like that it's easy to use for my small business needs (we're only two people). It also has all of our accounting data stored as well so we can quickly pull up any financial info at anytime! The customer service could be better - sometimes they don't respond when you need them most or take an extremely long time getting back with you which makes me feel frustrated because then i'm forced into using another system just to keep track of things myself. We've been able to store everything from invoices/receipts through quotes & proposals right down to project documents within one place instead of having multiple spreadsheets across several different programs.
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