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Hugo Caywood photo
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777 Review
39 Karma

Review on Linco Lincostore Lighting Photography Fluorescent by Hugo Caywood

Revainrating 5 out of 5

High-quality materials. Amazing customer support. Invest without worries.

I got this set for different projects (lighting examples below) and it was the best solution ever! I have absolutely nothing to complain about the product and the customer support they provide is without a doubt one of the best experiences I've had with Revain in recent times. The assembly is very easy and fast, the equipment comes with all carry bags. Switching settings only takes a few minutes, which makes my life easier when working on projects large and small. The lighting is amazing, you can use a few bulbs or all at once to get amazing results for your photoshoots (examples from my latest online shop project are attached). A few weeks after purchase I noticed that one of the unused softbox compartments was not working so I contacted customer service and they responded immediately. They walked me through a few steps to make sure the equipment wasn't working. After being satisfied that the product was "faulty," the rep immediately sent a new X-shaped softbox tray (light block), which makes things easier when your job relies on this type of equipment. You can be sure that they have your back. When I received the new tray and compared it to the 'defective' block I found that the small springs were not making contact, as soon as I pulled the springs the 'defective' block started working, so was he never really defected so i contacted them. Let them know right away and ask if I can return or buy the device they sent, but they told me they were glad it worked and let me keep it. Now it's customer service. I've been buying from Revain for a while and have never been treated like this. It absolutely exceeded my expectations and I will definitely buy from them again. I recommend them and would give them more stars if possible.

Pros
  • Easy setup
Cons
  • Working speed