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Aaron Charlton photo
Japan, Tokyo
1 Level
711 Review
55 Karma

Review on Tanbaby by Aaron Charlton

Revainrating 1 out of 5

Preparing One for Disappointment Through Illumination

Tanbaby did not live up to the high standards that I had set for it as an experienced shopper who frequently uses internet retailers. Sadly, my time spent working with this business was marked by nothing but frustration and dissatisfaction at every turn. To begin, the website was cumbersome and difficult to navigate, with a restricted number of choices and descriptions that were difficult to understand. I had the impression that I needed a degree in electrical engineering just to be able to comprehend what it was that I was purchasing. Then, when my order eventually arrived, I was let down by the quality of the products that had been shipped to me. The fixtures were not only poorly built but also flimsy, and they did not function as intended. It was obvious that Tanbaby prioritized abundance over quality in their business practices. On top of everything else, the customer service was terrible, with slow reaction times and solutions that weren't very helpful. It was like attempting to have a conversation with an inanimate object. In general, I would not suggest Tanbaby to anyone who places a high value on their time and/or money. There is a plethora of competition in the form of other internet shops that present their customers with superior products and services. Do not squander any more of your precious time on this poorly illuminated pitfall.

Pros
  • a user-friendly website with thorough product listings
Cons
  • inconsistency in the availability of goods