I didn't want to write a review at all but an automated email from Computer Upgrade King suggested I let them know how things were going so I'll take their offer. Good news: - I received my product on time, well packaged, with clear instructions and all physical components included as advertised. - The installation looks good, aesthetic. It also worked fairly quietly, all things considered. Not so good news: - It didn't work, so to speak. Any activity that requires even moderate GPU usage will result in a hard freeze. I've gone through a long list of troubleshooting steps to do in this situation but to no avail. What's New TBD: - I'm pretty philosophical about technical errors, especially when they're gear related. Production is so far removed from assembling and marketing these finished rigs that it's difficult to hold anyone accountable for a Gremlin, especially when it's so ambiguous that quick shipping and replacement isn't possible. My friend Jesse at CUK was quick to respond to the initial fix so that's a plus. The only viable solution was to box up the entire setup and send it back for an exchange which was filled out with a simple form and again Jesse was quick to process once that decision was made. ANSWER: I sent the rig back last Tuesday, it arrived Thursday and to this day (Monday) I still haven't heard anything about when the replacement rig is on the way. Assuming it arrives on time and works, I really can't complain about my overall experience. That being said, waiting for them to 'register' my returned computer before an exchange takes place, while understandable from a business perspective, is quite a frustrating system for an expensive purchase like this. I'll definitely be updating this review with thoughts once I (hopefully) have my exchange setup.
27" Apple iMac All-in-One (Retina 5K, Mid 2020) MXWT2RU/A, 5120x2880, Intel Core i5 3.1GHz, 8GB RAM, 256GB SSD, AMD Radeon Pro 5300, MacOS, Silver
13 Review
HP Pavilion Gaming Desktop Computer, Ryzen 5 3500 Processor, NVIDIA GTX 1650 4 GB, 8 GB RAM, 512 GB SSD, Windows 10 Home (TG01-0030, Black)
11 Review
π₯οΈ Dell Optiplex 990 Tower Business Desktop Computer: Intel Quad Core i5, 8GB RAM, 500GB HDD, Windows 10 Pro (Renewed)
12 Review
Notebook DELL G7 17 7790 (1920x1080, Intel Core i5 2.4 GHz, RAM 8 GB, SSD 256 GB, HDD 1000 GB, GeForce GTX 1660 Ti, Win10 Home)
26 Review
HP FHD Touchscreen Quad Core I7 1065G7
104 Review
HP 15 Ef1300Wm 3 3250 Silver Windows
100 Review
Renewed Lenovo Legion 5 Gaming Laptop: 15.6" 144Hz, AMD Ryzen 7-4800H, 16GB RAM, 512GB SSD, RTX 2060 6GB, Phantom Black
95 Review
HP Pavilion Gaming 15-ec2048ur 15.6" Laptop 1920x1080, AMD Ryzen 5 5600H 3.3GHz, 8GB RAM, 512GB SSD, NVIDIA GeForce RTX 3050, DOS, 4E0T5EA, Dark Grey/Bright Green Chrome Logo
77 Review