With all things good about this host there are some problems i have to mention at first place;1) Website performance2.) Customer Support3.) Security Features4.) Easy Setup5). Upfront Price6.). Server Power7.). Reliability8.). Bandwidth9.). 24 Hour Helpdesk10.). Free Transfer Service11.). Soften up your online image12.). Excellent Reputation13.). User Friendly Interface14.). Very Good uptime & security15.). We need extra RAM so more websites can be supported simultaneously by us16.). Highly recommended for small business website17). The price factor makes me confused18). I like their customer care service as its fast19). It saves my time20 ). Overall, it's great experience working with them21). Their pricing policy suits well into our budget22). Its very easy and affordable23). There isn’t any issue while using server24). No complains from anyone25). Best solution provider around26). Great product for everyone that uses websitestorage27). The customer service has been amazing! I have had to call them several times when my website was down or having issues but they were always able solve it very quickly!! We are using their reseller product which allows us as our client's representative/agent (20) get access at any time we need without going through an account manager first like other providers do now days so that makes life easier especially if you're not tech savvy yourself :).