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774 Review
60 Karma

Review on True North by Gene Rosado

Revainrating 5 out of 5

Super easy and fast consultation paired w ideal results

The customer service is outstanding, they are always quick to respond whether its over email or in person! Its refreshing that their communication style isn't so corporate/cold; it's more personal which I appreciate!! Their team has been able understand our business needs extremely well for years now even through some of my bad luck with managers - not sure how you guys do this but truly amazing. We don’t really have any dislikes as everything from initial discovery all throughout implementation was excellent (even if what happened didn’t work out). At one point during project launch when there were issues around getting an API key right off-the shelf I actually got told "we love working hard here". It seems like every week another issue gets solved via collaboration between teams because everyone understands each other & can help navigate challenges together. We are working with them to build our brand, but they have been super helpful in understanding what it is that makes us unique from other companies out there! They give you options for your logo design process so as not overwhelm yourself by having too many people involved or being overwhelmed when trying figure things like color palettes etc.. I don't think anything specifically - just communication throughout all stages of this project has gone well!!

img 1 attached to True North review by Gene Rosado



Pros
  • Great attention
  • Supportive staff
  • Creative solutions / ideas
Cons
  • None