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True North Review

3

Β·

Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
Marketing Services, Branding Agencies

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Description of True North

Here at True North we get very excited about brands.

Reviews

Global ratings 3
  • 5
    3
  • 4
    0
  • 3
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  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Super easy and fast consultation paired w ideal results

The customer service is outstanding, they are always quick to respond whether its over email or in person! Its refreshing that their communication style isn't so corporate/cold; it's more personal which I appreciate!! Their team has been able understand our business needs extremely well for years now even through some of my bad luck with managers - not sure how you guys do this but truly amazing. We don’t really have any dislikes as everything from initial discovery all throughout…

Pros
  • Great attention
  • Supportive staff
  • Creative solutions / ideas
Cons
  • None

Revainrating 5 out of 5

Great experience and easy implementation process

That our office received an upgrade in their system was amazing, there were no glitches or problems with installation of new program! We are working remotely so this is great for us to be able to have access from home without having issues logging into my work computer as well (which has been happening!). Being that I am not familiar yet with all aspects it's hard but learning day by day - nothing negative thus far just getting used too haha!! Not much dislike however would like more training…

Pros
  • Easy sign up process
  • Great customer support team
  • Helpful resources provided through various tools within software interface itself.
  • Prompt follow ups whenever necessary
Cons
  • Nothing

Revainrating 5 out of 5

Great product - just wish they'd improve their tech side

I like that I can use my own logo and branding on all of my marketing materials, and that it's easy to update when needed. The customer service is also excellent! It's not so easy for a new business owner to understand how to make changes in True North. There are also some technical issues that have been difficult to work with the support team on. We've had a great experience with True North so far, but we're still working out some kinks. We're using True North to create our website and…

Pros
  • Being online has made things very user friendly as well
Cons
  • Nothing