This will be my last Honeywell product; I've had several (4+) and ALL have failed. I was hoping the HUL570 would be better. It really lived up to my expectations until the tank started leaking very slowly. The HUL570 was fairly quiet and easy to clean, and I figured the demineralization cartridge saved the converter that often fails with cold mist humidifiers. But after some time of use, the tank developed a leak that eventually overflowed causing the whole unit to leak (see photo). The leak resulted in costly water damage. If you have one, I suggest you fill the tank up and store it in a water-safe place to ensure there are no leaks. If you ignore my warning and experience, put it where it won't do any harm in case it spills. I tried to work with the company to solve my problems. After going through "extensive testing" in their "lab" I was told there was no problem with my unit and they refused to fix any problems or consequential damage. The best they will do is replace or refund the device. I think it was a frustrating moment, they refused to pay for damage caused by the device. Admittedly it was a pleasure working with their support staff until I contacted their customer satisfaction rep who was slow to respond, dragging, no call back, no written replies etc. Despite my numerous photo and video evidence, the entire event was considered a pipe dream. I wish the damage done by the HUL570 was a farce too. Conclusion: Please skip Honeywell products and buy from another manufacturer.
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