I like what they do! They are able to help with any type of press release or article writing. If you need a writer who can write fast and effectively it's them. They are very easy to work with and will keep your needs/wants at heart when making recommendations. I think they should just be able to create their own articles from scratch because this process takes too long sometimes. It would make things easier if there was an option for us to edit our releases ourselves rather than sending out someone else to do so (which we don't always trust). This does not mean that they're bad; it means people get more done quicker.