I like that it has all our products listed in one place so we can easily pick up where to go next when needed or just have someone else do something instead! It's easy enough even my kids could use this software without me having any training at all!! But what really helps us out are their customer service reps who help with questions daily no matter how big/small they may seem but always get right back to us within minutes after submitting an inquiry through chat etc.. sometimes i wish i was able to talk directly to them since its not very organized which makes things difficult once orders start coming into process-but thats ok because everything works great otherwise :).