I like that it is very easy to use, and my clients love how fast they can get their reports out. The only thing I dislike about this software is its price point compared to other similar products in the market place. It's not worth paying for such an expensive product when there are so many free or cheap options available. There are no downsides as far as we have seen. We've been using variant spark since 2015. Our customers LOVE IT! They're able to see what changes were made to each item sold by our store. This has allowed us to keep track of inventory more efficiently than ever before.