Review on Prevue Pet Products 7150 Kitty Power Paws Multi-Platform Cat Scratcher with Tassels - Natural, High-Quality Cat Scratching Post by Peggy Petty

Very good product. My kittens play with it and love scratching it every day. I had some initial major issues with the product. On delivery I received a really crumpled box and the top perch was broken. I didn't discover this until I installed it, and once when the struts weren't screwed all the way in, it just kept spinning. I eventually found that I could feel the metal piece loosen and if I wiggled it I could hear the base screw loosen. I contacted the manufacturer and they were able to send me a replacement part, but they sent the wrong part. I finally got the right part and was able to install the racks properly. Although I had initial problems. I'm happy with their customer service and no-hassle policy to help me troubleshoot the issue.